Managed IT Support Plans – Auckland

IT Sales & Service, Managed IT Support Plans are designed to deliver the highest levels of support for your entire IT system whilst being cost-effective and providing complete control over your IT spend. Our Managed IT Service is designed to suit organisations small, medium and large, covering all aspects of your IT systems. We like to think that we become your IT department!

Many IT service providers offer the traditional “Break Fix” service, waiting around until something goes wrong. IT Sales & Service would rather your company not suffer a loss of productivity, that’s why our service is highly proactive and we focus on preventing problems. Though if a problem does occur, in most cases we detect and resolve the problem before you even notice. It’s a win-win for both of us!

What’s in it for me?

  • Unlimited IT Support for your entire company.
  • Complete IT system management.
  • 24/7 System Monitoring.
  • On-demand issue and performance reporting.
  • Consulting & Planning sessions.

IT Sales & Service are dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organisation means we take your IT systems personally, and strive to keep your staff productive with the tools they need to drive your business forward.

The Benefits of Flat-Rate IT Support

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With IT Sales & Service, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that’s designed to work for small businesses.

Our Managed It Service focuses on maintaining high availably, security and performance of your entire IT system. Our Managed Service offering is on a flat fee basis whereby we provide all included services, for the same price, month on month, with no hidden extras. Like to know more? Give us a call today !

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

At IT Sales & Service we cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organisation’s efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.

Monthly Service Plan Options…

Server Maintenance Plan:

This covers the daily monitoring of your server and enables us to be proactive in our approach to your business and to rectify any potential issues before they effect your business.
We ensure that all necessary service packs, anti virus updates, and other software applications are installed and are up to date.

This plan also covers the monitoring and testing of your backups. Most issues that occur can be rectified remotely and normally outside normal business hours. This saving you and your staff down time due to any IT related issues.
We will also visit your site once a month to ensure there are no other potential issues with your server. Any additional call outs will be offered at our reduced rates.
Would you like to know more ?

Full Maintenance Plan:

This covers everything in our standard Server Maintenance Plan.
It also covers each individual PC connected to your Network, again it is imperative that all necessary service packs, anti virus updates are installed and up to date. This vastly reduces the risks to your companies productivity due any IT related issues.
This plan also covers all remote and phone support to our help desk including all onsite visits.
Would you like to know more ? Fill out our on line enquiry form or give us a call NOW – 0800 484-768.

Casual Time and Materials:

Give us a call, we can assist with all IT related enquiries, you will find our rates extremely competitive. We will ensure a quick efficient resolution to any IT related issue, on time and to your budget.

For more information on our Ad-Hoc services – click here

Think of us as your Outsourced IT Support Department. We strategically optimise and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime