Are you sick of the same IT issues time and time again?
Are you counting the cost of downtime and lost productivity when your systems fail or simply aren’t running at their peak?
As new clients repeatedly tell us… It is different at IT Sales & Service!
We offer two types of support packages to our Business Clients.
Ad-hoc IT Support We can assist with all IT related inquiries, you will find our rates extremely competitive. Learn more about our AD-Hoc Support
For the smaller business or the businesses that do not want to commit to a managed service plan, we offer a Ad-Hoc Service. We offer very competitive rates and can often give you an estimate across the phone. We offer IT Support across all of the North Shore including Orewa, Silverdale, Whangaparoa and across the greater Auckland area.
Managed IT Support Services Some companies prefer to know and budget for IT Support. Our set fee, unlimited IT Support packages (better known technically as Managed Services) ensure that you maximise your uptime, reduce your downtime and work to the peak of your potential. Your environment is remotely monitored 24/7 by our technicians and in most cases we know before you if anything is wrong. And again in most cases we’re able to rectify IT issues before you even knew.
Benefits to our Managed IT Support Services include:
- Remote Monitoring of your IT Systems 24/7/365
- Priority response
- Systems kept up to date with the latest Patches and Security Updates.
- Backups and Disaster Recovery addressed
- Priority Help Desk Support
- Onsite & Remote Support
- Monthly Reporting
Managed IT Support plans have a fixed monthly charge and offer unlimited on site support. Learn more about our managed IT Support Plans
We will ensure a quick efficient resolution to any IT related issue, on time and to your budget.
Think of us as your Outsourced IT Support Department. We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.